Refunds

Refunds

Refunds

30-Day Money Back Guarantee

Your account carries a 30-day unconditional money back guarantee. This guarantee starts from when your account is first billed. If you are not completely satisfied with our services or support within the first 30 days, you will be given a full refund of the fees paid in advance (excluding setup fees) upon cancellation. The following services do not qualify for the 30 Day Money Back Guarantee: additional items and services; custom domain name handling; or items sold through the reseller program.  This guarantee only applies to the first payment and not subsequent payments or renewals. Refunds may take up to 30 days to process.

Payment Terms

The cost of ZooBuh will vary, based on what product(s), services and upgrades are selected.  ZooBuh operates in USD (U.S. Dollars).  ZooBuh requires a valid credit card payment to activate service.  Upon payment, you may opt-out of auto payment.  Auto payment is a feature that will keep your account from expiring.  If your account expires and is not used in thirty (30) days after expiration, it will be automatically cancelled and marked for removal from the system.  In the event of an account being expired past the thirty days, there will be a $5.00 (five dollar) charge to reactivate each child account. If you choose to re-activate the account, the amount due will include the time the account was inactive. All payments are final. Sorry, no refunds of payments will be issued.

Refund Policy

Refunds are only available in accordance with the 30-Day Money Back Guarantee.  Refunds will be provided in the same payment method of the original payment. There are no refunds offered or guaranteed after 30 days.

Statements

ZooBuh does not mail paper invoices or statements.  Statements can be viewed and printed through the Account Manager.

Billing/Price Changes

ZooBuh's prices are subject to change without notice.  Any price changes become effective in the next billing cycle.  Accounts pre-paid will be locked in to the lower price.

Credit Card Dispute / Chargeback

Any customer who disputes a credit card payment is subject to suspension and account termination at ZooBuh's discretion. A charge of $30.00 per chargeback will be assessed to all accounts that receive a chargeback.

Last Updated December 8, 2013
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