Frequently Asked Questions
Frequently Asked Questions
Are there other domains my child can use? Do I have to use the @zoobuh.com domain?
We have alternative domains available for use. To see the current list of available domains, click here. We can also facilitate your custom domain--so if you have a family domain, we can support that too. Note: we do not provide service for already established domains, such as gmail.com, yahoo.com, hotmail.com, etc.
- Why isn't ZooBuh Free?
- How much does ZooBuh cost?
- Is ZooBuh 100% safe?
- Do I need to have cookies enabled?
- Do I need to have Javascript enabled?
- Which operating systems are compatible with ZooBuh?
- Which Internet browser do you recommend?
- Why do the emails have a tag line at the bottom of each message?
- I have a suggestion, improvement or feature request. Where can I submit this?
- Do you have volume, educational or non-profit discounts?
- What payment options are accepted?
- How long does it take for a payment to post to my account?
- Can I get a refund if I am not satisfied?
- We have forgotten our child's password. Where can I get this?
- Are there other domains my child can use? Do I have to use the @zoobuh.com domain?
- I have forgotten my parent password. How do I retrieve this?
