wallen
Junior Member
Posts: 2
Registered: 1-3-2012
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 posted on 1-3-2012 at 05:45 PM |
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Ipod Touch email
I have read all these posts about setting up email on my son's new ipod touch and even corresponded via email with zoobuh but can't get the mail to
work. I keep getting this message "the mail server 'pop.zoobuh.com' is not responding. verify that you have entered the correct account info in
mail settings." i have verified spelling and followed the instructions on how to set up the account but still can't make this work. any ideas?
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Alan Fullmer
Zoobuh! Staff
Posts: 208
Registered: 12-19-2005
Location: www.zoobuh.com
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![[*]](./images/corporate/default_icon.gif) posted on 1-4-2012 at 02:48 AM |
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If you have made sure the port is 110 and SSL is disabled. There's one thing you can do is remove the account under settings and re-add it.
If this doesn't work, then it may be part of an issue we are currently working on. It doesn't seem to be set to any specific device, although we
see it most commonly on the iPod touch.
Some tests have indicated that if the account was set up with SSL enabled, then disabled later, it prevents it from working. Although that isn't
100%.
I suggest removing the account all together from the ipod and re-adding it.
Alan Fullmer
ZooBuh
www.zoobuh.com
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wallen
Junior Member
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| posted on 1-4-2012 at 06:30 AM |
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I'll give it a try. thx
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Alan Fullmer
Zoobuh! Staff
Posts: 208
Registered: 12-19-2005
Location: www.zoobuh.com
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| posted on 1-4-2012 at 02:08 PM |
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One other thing to try. Log into the website first with your child's account. Check the inbox. Then try the device.
Alan Fullmer
ZooBuh
www.zoobuh.com
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Elenwillson
Newbie
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Registered: 2-16-2012
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| posted on 2-16-2012 at 01:53 AM |
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Thanks for the great information.
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