Rbrubaker1
Newbie
Posts: 1
Registered: 6-12-2011
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![[*]](./images/corporate/default_icon.gif) posted on 6-12-2011 at 05:13 AM |
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Text garbage when replying
My child accesses zoobuh on an iPad using Safari. She uses the simplified interface. Everything works fine unless she replies to an email, then it
puts all the hidden text formatting garbage in the email and she can't tell where to start typing and can no longer read the email. (for example:
<br /><br / <div>, etc, etc).
Thoughts? Thanks.
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erichi
Junior Member
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Registered: 6-23-2011
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| posted on 6-23-2011 at 01:29 PM |
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We just signed up today. We also get this behavior using Google Chrome on Windows. I suspect that the zoobuh mail client does not handle HTML e-mail
very well when it comes to replies.
For now, we are teaching our son to just Select All, then delete, before writing his reply. We're still testing, so we are hoping to find a better
solution.
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Alan Fullmer
Zoobuh! Staff
Posts: 208
Registered: 12-19-2005
Location: www.zoobuh.com
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| posted on 6-23-2011 at 03:14 PM |
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Safari on IPad won't work. It doesn't support the WYSIWYG elements. Hopefully Apple will be able to support that soon.
If you're getting it on Chrome, are you using the Easy version or the Standard version? I'll have someone take a look at this.
Alan Fullmer
ZooBuh
www.zoobuh.com
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erichi
Junior Member
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| posted on 6-25-2011 at 04:15 AM |
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It was in the Easy version. We quickly switched to the Standard version (he had to have emoticons). It does not have this problem.
I would think that the Easy version should just convert to all text/strip all html tags.
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Alan Fullmer
Zoobuh! Staff
Posts: 208
Registered: 12-19-2005
Location: www.zoobuh.com
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| posted on 6-25-2011 at 05:45 PM |
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It should have been doing that, but obviously it's not. 
I believe it's a matter of browser detection. It should be resolved soon.
Thanks.
Alan Fullmer
ZooBuh
www.zoobuh.com
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